Avon's main sales tool is the Avon brochure. It offers a wide and contemporary selection of beauty and related products at affordable prices. The Avon Representative shows the brochure to customers in their homes, at work, at social or leisure activities or to their friends and family. They then send their orders to Avon and products are delivered.

In addition to Avon’s rich heritage of direct selling, the Avon website allows Representatives to buy online, or they can order via phone by calling Avon Representative Centre at 1800-102-2866.

Avon is committed to excellence - every beauty product that carries the Avon name carries with it the highest standards of product safety and integrity. Avon products are enjoyed by millions of women around the globe, providing testimony to the value, quality and consistency of Avon products. Avon is the only beauty company to offer a 100 percent money back guarantee*. This guarantee was instituted on the day the company was founded, and has been upheld ever since. The Avon Guarantee is in addition to consumers' statutory rights.

To guarantee consumer safety and satisfaction, we have in place procedures to identify and evaluate emerging potential product safety concerns and deliver quick and decisive action in response to any unanticipated product safety hazard. We may recall any product we manufacture or market should new information indicate that the product or ingredient is unsafe.

*If our customers are not happy with the purchase of a product, they can return the unused packed product within 30 days from the date of purchase along with its invoice for the money back. A simple and unique 100% guarantee for our customers.