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 Delivery of products
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Delivery of Products
Important Policies
 - Return Policy
 - Mailing Policy
Glossary
 

 

Representative gets delivery of their products in sealed Avon cartons with Avon logo tape on top of it.

What is the mode of the delivery available to our Representative?
- Home Delivery to Ship to Address
- Cash on Delivery at Home Delivery
- Service Delivery Point (SDP)
- Avon Beauty Zone (ABZ)

What are the salient features of Home Delivery & Cash on Delivery at Home Delivery?
- Pre – delivery intimation /advance intimation of order delivery through SMS by Courier Company.
- On line track and trace system for order tracking at courier website.
- Orders are delivered as closed box delivery, sealed with Avon Tape.
- For Cash on Delivery Home Delivery orders - Net payment due as per the invoice to be made at the time of delivery.
- Miss u card – in case Representative is not at home
- Proactive calling for missed orders – intimation of 2nd attempt before the delivery

What is the Turnaround time for Delivery?
- For local delivery – 24-48 hrs
- For outstation delivery – 48-96 hrs depending upon the distance from the PPS

What are the Home Delivery Charges?

Award SaleHD Charges
Up to Rupees 1200

Rupees 75

> Rupees 1200

FREE Home Delivery

What are the salient features of ABZ/SDP delivery?
- This delivery service is available on a bi-weekly cycle i.e. order placed on Monday delivery at ABZ/SDP happens on Thursday , similarly order placed on Thu delivery of order happens on subsequent Monday
- Representative have to make a self pick up from the ABZ/SDP
- There are no pick up/ delivery charges for ABZ/SDP orders
- ABZ/SDP delivery is an open box delivery
- Delivery of orders at ABZ/SDP is done basis showing the proof of payment only. No order is handed over to the Representative unless payment is not made.
- For unclaimed orders, not picked up by the Representatives from the ABZ/SDP in next 7 days time from the date of delivery , will be returned back to the PPS for issuance of the credit and 100 rupees will be charged from the Representative account.

List of SDP Addresses
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List of Towns with CODHD facility
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